Privacy policy
Last updated: 22/09/2021
This Privacy Policy applies to all personal data collected and processed by Firehaus Ltd., including that belonging to users of the Firehaus website. Firehaus takes the privacy of your information very seriously.
This Privacy Policy, where relevant, should be read alongside, and in addition to, our Website Terms and Conditions, which can be found at: https://www.firehaus.co.uk/websitetcs.
Please read this Privacy Policy carefully.
How to contact us
If you have any questions about this Privacy Policy or wish to contact us regarding how we process your personal data please use the following contact information:
Email: info@firehaus.co.uk
Address: Firehaus, Engine Shed, Station Approach, Bristol BS1 6QH, UK
Definitions and interpretation
In this Privacy Policy, the following definitions are used:
Data - collectively all information that you submit or is legitimately available to Firehaus Ltd. including via our Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies - a small text file placed on your computer by our Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by our Website are set out in the clause below ( Cookies); -
Data Protection Laws - any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
GDPR - the UK General Data Protection Regulation;
Firehaus Ltd., we or us - Firehaus Ltd., a company incorporated in England and Wales with registered number 11970223 whose registered office is at Firehaus, Engine Shed, Station Approach, Bristol BS1 6QH, UK;
UK and EU Cookie Law - the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
You - any third party that is not either (i) employed by Firehaus Ltd. and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Firehaus Ltd.
Website - the website https://www.firehaus.co.uk/, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
In this Privacy Policy, unless the context requires a different interpretation:
the singular includes the plural and vice versa;
references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;
a reference to a person includes firms, companies, government entities, trusts and partnerships;
"including" is understood to mean "including without limitation";
reference to any statutory provision includes any modification or amendment of it;
the headings and subheadings do not form part of this Privacy Policy.
The Scope of this Policy
This Privacy Policy applies to all personal data collected and processed by Firehaus Ltd., including that belonging to users of the Firehaus website. It does not extend to any websites that can be accessed from the Firehaus website including, but not limited to, any links we may provide to social media websites.
For purposes of the applicable Data Protection Laws, Firehaus Ltd. is the "data controller". This means that Firehaus Ltd. determines the purposes for which, and the manner in which, your Data is processed.
Legal Basis
We will only process your personal data under lawful grounds for processing and if you would like more information about lawful grounds for processing personal data you can visit the Information Commissioner's website: https://ico.org.uk/
Consent
This means that you have agreed to let us process your personal data. You can change your mind at any time by contacting us using the contact details above, by informing us directly e.g. if we are communicating by phone or at an event in person, or by using the options to unsubscribe in our communication e.g. unsubscribe link in our emails.
If we are processing your personal data for marketing purposes you can withdraw your consent at any time.
Legitimate Interest
This means that we have determined that we have a legitimate business interest to use your data e.g. we rely upon legitimate Interest for the purpose of electronic direct marketing where the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) does not require consent.
We only rely upon our legitimate Interest after assessing that your rights and freedoms are not infringed and we feel that the use of your data is of benefit to you and is something that you would reasonably expect.
We also offer you the option to opt out if you choose.
Contract
This means that we need to process your data in relation to a contract between us and you (e.g. contract with clients etc.)
Legal Obligation
This means that we have to process your personal data to comply with the law.
Data collected
We may collect the following Data, which includes personal Data, from you:
name;
job title;
employer;
contact information such as postal address, email addresses and telephone numbers;
in each case, in accordance with this Privacy Policy.
How we collect Data
We collect Data in the following ways:
data is given to us by you ;
data is received from other sources; and
data is collected automatically.
Data that is given to us by you
Firehaus Ltd. will collect your Data in a number of ways, for example:
when you contact us through our Website, by telephone, post, email or through any other means;
when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
when you elect to receive marketing communications from us;
when you use our services;
in each case, in accordance with this Privacy Policy.
Data that is received from third parties
Firehaus Ltd. may receive Data about you from the following third parties:
Ramped Up - https://rampedup.io/.
Data that is received from publicly available third parties sources
We may receive Data about you from the following publicly available third party sources:
LinkedIn - https://www.linkedin.com/.
Crunchbase - https://www.crunchbase.com/
Data that is collected automatically
To the extent that you access the Firehaus website, we will collect your Data automatically, for example:
we automatically collect some information about your visit to our Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".
Our use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience, including when using our Website. Specifically, Data may be used by us for the following reasons:
internal record keeping;
improvement of our products / services;
transmission of marketing materials and messages that may be of interest to you;
in each case, in accordance with this Privacy Policy.
For the delivery of marketing to you, we will either need your consent, whether via an opt-in or soft-opt-in, or we will be contacting you on the basis of legitimate interest:
soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
opt-in consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we provide.
we may use your Data to contact you if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.
Who we share Data with
We may share your Data with the following groups of people for the following reasons:
our employees, agents and/or professional advisors - to obtain advice from professional advisers;
third party service providers who provide services to us which require the processing of personal data - to help third party service providers in receipt of any shared data to perform functions on our behalf.
in each case, in accordance with this Privacy Policy.
Keeping Data secure
We will use technical and organisational measures to safeguard your Data.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address: info@firehaus.co.uk.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Data retention
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your rights
You have the following rights in relation to your Data:
Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase - the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
Right to data portability - the right to request that we move, copy or transfer your Data.
Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: info@firehaus.co.uk.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
The Firehaus website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.
Changes of business ownership and control
Firehaus Ltd. may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Firehaus Ltd. Data will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Cookies
Please see our separate cookie policy at: https://www.firehaus.co.uk/cookies
General
You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this Privacy Policy
Firehaus Ltd. reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Firehaus website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations. You may contact Firehaus Ltd. by email at info@firehaus.co.uk.
Attribution
This Privacy Policy was based on a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en). 04 August 2021